Publisafe Acquires Lucent's 911 Data Systems Business
(Chicago, IL - September 17, 2001) -- Publisafe [DSD at the time of the
acquisition, now d.b.a. Publisafe] announced today that it has acquired
the assets of Lucent Technologies' 911 Data Systems business. The 911
Data Systems business provides Computer-Aid Dispatch (CAD) software and
Records Management System (RMS) software. Such systems enable police,
fire and other public safety organizations to respond rapidly and
reliably to 911 and other urgent telephone calls for assistance.
For the past two years, Publisafe, a software development firm
headquarted in Chicago, has supported Lucent's development of CAD and
RMS software. CAD software allows a public safety telecommunicator to
recommend the appropriate units for an emergency call. The
telecommunicator is supported by an on screen map along with information
about the emergency response units available including their special
skills and equipment. RMS software enables public safety organizations
to keep careful and comprehensive records about incidents and arrests
for the analysis and reporting both locally and on the state and federal
level.
More information on the acquired 911 software and systems can be found
at the company's web site, www.publisafe.com. "This acquisition should
help insure that Lucent's existing customers will receive the most
up-to-date systems with capabilities that will continually evolve to
meet the needs of citizens," said Andy Garman, vice president, Lucent
New Ventures. "Additionally, this transaction will help Lucent focus on
its core competencies and customers."
Sergey Zaks, Chief Executive and chairman of Publisafe added that his
company views this acquisition as a logical outgrowth of its
relationship with Lucent and one which will enable the company to grow
its presence in the public safety market while providing high levels of
customer service to this demanding and vital public service.
Lucent has customers in several states actively using its CAD or RMS
systems.
About Lucent Technologies
Lucent Technologies, headquartered in Murray Hill, N.J., USA, designs
and delivers networks for the world's largest communications service
providers. Backed by Bell Labs research and development, Lucent relies
on its strengths in mobility, optical, data and voice networking
technologies as well as software and services to develop next-generation
networks. The company's systems, services and software are designed to
help customers quickly deploy and better manage their networks and
create new, revenue-generating services that help businesses and
consumers. For more information on Lucent Technologies, visit its Web
site at www.lucent.com.
About Publisafe
Publisafe develops and sells Computer-Aided Dispatch (CAD) and Records
Management Systems (RMS) software applications to state and local public
safety agencies. CAD and RMS systems enable police, fire and other
public safety organizations to respond rapidly and reliably to 911 and
other urgent calls for assistance. Publisafe is positioned as
technology solutions partner to public safety agencies.
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For more information about Publisafe, please visit the company's web site at www.publisafe.com.
Publisafe Announces the Release of 311Reports™ Non-Emergency Police and City Administrative Reporting System
(Chicago, IL) June 10, 2004 -- Publisafe announces the release of 311Reports™, a non-emergency Police and City Administrative reporting system. 311Reports™ serves as an extremely cost-effective alternative to current phone-based 311 systems, and augments those systems. It allows citizens to report non-emergency incidents directly to the Police or city service complaints directly to the City. The Police and City can add and update the types of incidents and complaints reportable through 311Reports™, as well as manage and respond to those incidents and requests. A real-time, built-in electronic notification system alerts the appropriate responder in the Police or City departments – usually via an e-mail alert. The system is compatible with Police Records Management Systems (RMS).
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For more information about 311Reports™, please visit www.311Reports.com.
311Reports™ is a Publisafe product; for more information about Publisafe, please visit the company's web site at www.publisafe.com.
Publisafe Upgrades 311Reports™ Non-Emergency Police and City Administrative Reporting System
(Chicago, IL) August 12, 2004 -- Publisafe announced today that the new version of 311Reports™ is now available to all clients. The new version contains several new features: internally generated report; internal incident & complaint type available exclusively to the internal users; and automatic e-mail confirmation for reports and requests for service taken by phone. To take a tour and explore these new features, go to www.311Reports.com.
311Reports™ serves as an extremely cost-effective alternative to current phone-based 311 systems, and augments those systems. It allows citizens to report non-emergency incidents directly to the Police or city service complaints directly to the City. The Police and City can add and update the types of incidents and complaints reportable through 311Reports™, as well as manage and respond to those incidents and requests. A real-time, built-in electronic notification system alerts the appropriate responder in the Police or City departments – usually via an e-mail alert. The system is compatible with Police Records Management Systems (RMS).
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For more information about 311Reports™, please visit www.311Reports.com.
311Reports™ is a Publisafe product; for more information about Publisafe, please visit the company's web site at www.publisafe.com.
Publisafe Creates First "Municipal Service Request" Portal
(Chicago, IL) August 19, 2005 -- Publisafe announces the release of a web portal to assist citizens in filing non-emergency municipal service requests and police reports. To improve communications between citizens and local government as well as to augment the existing telephony-based CRM, a significant number of municipalities and police departments have implemented web-based request processing capabilities. The 311Reports.com portal helps citizens gain direct access to these pages, thus eliminating the need to search for the municipal site in addition to having to navigate the site itself.
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For more information about 311Reports™, please visit www.311Reports.com.
311Reports™ is a Publisafe product; for more information about Publisafe, please visit the company's web site at www.publisafe.com.